Shipping Policy for Peekaboo Nanny Cameras Kenya

At Nanny Cameras, we strive to provide our customers a seamless and efficient shipping experience. This shipping policy outlines important information regarding the shipping and delivery of products purchased from our website, www.nannycameras.co.ke.

1. Order Processing Time:

  1. Once your order is placed and payment is successfully processed, we will begin processing your order immediately.
  2. Orders placed and confirmed before 4 p.m. are shipped on the same business day.
  3. Orders placed and confirmed after 4 p.m. are shipped on the next business day.
  4. The shipping cost will be confirmed before dispatching.
  5. The buyer caters for the shipping fee.

2.0 Shipping Destinations:

  1. We currently offer shipping services all over Kenya.
  2. For international shipping inquiries, don’t hesitate to email our customer support team at hello@nannycameras.co.ke or call us at +254 701 555 209 to discuss availability and shipping options.

2.1 Shipping Within Nairobi and Its Environs

  1. We have a secure and reliable in-house delivery service for shipping within Nairobi.
  2. You pay on delivery.

2.2 Shipping Options Outside Nairobi

  1. We ship countrywide via G4S, Wells Fargo, or your preferred courier, including PSV Shuttle/Sacco companies.

2.3 Shuttle Shipping Outside Nairobi (Pay Before Delivery)

  1. Orders are dispatched once the full payment (product cost + shipping cost) is received and confirmed.

2.4 G4S, Wells Fargo Shipping Outside Nairobi (Pay on Delivery)

  1. You pay for the shipping fee before we dispatch your order.
  2. You pay for the item (to our till number) when collecting it at the G4S or Wells Fargo office.

3.0 Shipping Methods and Timeframes:

3.1 We partner with reputable shipping providers to ensure prompt and reliable delivery of your products.

3.2 Shipping timeframes may vary depending on the destination and the shipping method selected during checkout.

3.3 Estimated delivery times will be provided at the time of purchase and can also be confirmed by contacting our customer support team.

4.0 Shipping Fees:

4.1 Shipping fees will be calculated based on the total weight, dimensions, and destination of the products in your order.

4.2 Shipping fees will be displayed during the checkout process before the finalization of your order.

5.0 Order Tracking:

5.1 Once your order is shipped, we will provide you with a tracking number and relevant shipping information.

5.2 You can track the status of your shipment by visiting the shipping provider’s website or by contacting our customer support team.

Shipping Address:

6.1 You are responsible for ensuring that the shipping address provided during checkout is accurate and complete.

6.2 Nanny Cameras will not be held responsible for any delays or non-delivery resulting from an incorrect or incomplete shipping address.

Shipment Delays and Issues:

7.1 While we strive to deliver your products within the estimated timeframes, unforeseen circumstances or external factors may occasionally cause delays.

7.2 If you experience any issues with your shipment, such as delays or damage during transit, please contact our customer support team immediately for assistance.

Contact Information:

If you have any questions or concerns regarding our shipping policy, please get in touch with us:

Email: hello@nannycameras.co.ke

Phone: +254 701 555 209

Please note that this shipping policy is subject to change without prior notice. We encourage you to review our website for the most up-to-date version of our shipping policy.

Thank you for choosing Nanny Cameras. We appreciate your business and are committed to providing a smooth and reliable shipping experience for all our customers.